Return Policy: Graduation regalia and accessories are nor exchangeable. and are a final sale!
Please understand we will make every effort to ensure your satisfaction. This non-return policy is industry standard for Academic regalia, custom items, formal wear, costumes and theatrical wardrobe
However, should an exception be made.
All return requests must have an RMA number. Returns sent in without an RMA number will be refused. Customer must request RMA number within 14 days effective from date of delivery of order to you. Customer must print RMA number on outside of shipping box and ship package back to us within 14 days of receiving RMA number. All returns are subject to a
15% restocking fee without exception.
All returns for defective merchandise will be made for the same item.
Item's being returned must be returned in original packaging and in original condition along with a copy of the original invoice. Products showing wear, abuse, alteration or breakage, whether accidental or intentional, can not be accepted back even if within the 14 day period. Clothing items which are washed worn or altered may not be returned.
Items which would be considered formal wear, costume, or for theatrical production may not be returned or exchanged. Graduation regalia and accessories are non-returnable nor exchangeable, unless previously granted and at the discretion of company depending on the reason for return. This would normally be an agreement arranged prior to delivery.
Return shipping is the responsibility of the customer. Refund of return shipping cost may be requested. Refund requests are reviewed on an individual basis at the time of processing and are granted at the discretion of company depending on the reason for return.
Only UPS Standard or USPS Parcel Post costs will be refunded if approved. All express shipping fees are at the discretion of the customer and will not be refunded. For your protection, we recommend that you send merchandise back via UPS or USPS Mail. Please make sure to provide protection against breakage during shipping by using Styrofoam, newspapers or other cushioning packing material. Certain items including but not limited to razors, shavers, dental care, hair care or edibles (food and drink products) cannot be returned once used due to health concerns. Refunds are given by the same method that the order was paid. Returns sent back without request for either refund or exchange will be treated as an exchange for the same product. Please allow 7-10 days after delivery of your return to our facility for refunds and exchanges to be processed.
To receive an order on time
We do have emergency gowns in stock for immediate delivery! Ed.D. doctoral gowns with sky blue velvet for education. Doctoral gowns for Theology Red Velvet and many others. Hoods many in stock. Velvet Tams in stock
If your graduation date is in
you should select
place the order online and
placing the order online to confirm date needed. Make
sure you also add date needed in the notes section of the shopping cart!
If your graduation date is in 2-3 WEEKS
(14-21 calendar days from today's date), you must select AIR DELIVERY SHIPPING in
order to receive your product on time.
Remember: Custom items such as hoods, take 6-8 weeks, however we do have
loaners if needed.
We are open Monday through Friday 9-6 Saturday 10-5 Eastern
Time. We do check our email messages 24/7, but do please allow up to 24 hours
for an emergency response during non-business days and holidays
We are more than familiar with emergency orders and usually have a solution for all last minute needs.
We welcome quote requests for bulk orders and purchase orders.
Most of our products have quantity pricing here online, i.e.; 12 or
more=discount price etc. However If you need a quote for a purchase order or have a large order and would like to know about special pricing,
Call us at 800-372-6523 or, fill out the online form and we will get right back with
Click Here for our online form to request a quote
We do check our email messages 24/7, but do please allow up to 24 hours for
an emergency response during non-business days and holidays
We do accept purchase orders from government agencies, public schools and
universities. Rush orders may not qualify for purchase ordering
These prices are for UPS Ground service only. Air deliveries and international orders are calculated in the shopping cart via UPS Rates.
RUSH ORDERS AND NEXT DAY DELIVERY AVAILABLE! CALL!
Orders can take 2-3 business days
to leave our warehouse (Saturday, Sunday, and Holidays are not business days. Also, UPS does not deliver on these days)
All merchandise is normally shipped via UPS ground service with a 5-7 day ship time. Customers may request faster delivery service. Additional charges will apply. The shipment date depends on stock availability.
It is critical, that you inform us of your in hand date needed for your order.
Shipping time is not the same as total delivery time.
SHIPPING & HANDLING UPS GROUND CHARGES
Choosing next day air
does not mean your order will be delivered the day after you place your order online. It depends on availability of the product.. If your product is in stock, it usually takes 2-3 business days to process your order.
When you enter a delivery date, if we cannot meet your time line, we will try to contact you. If we need to rush this order, additional charges will apply. When asking for delivery of your order in less than a 2-3 weeks. You should pick an expedited method (Air Deliver) for shipping.
If you refuse an order,, we reserve the right to charge additional handling and shipping charges on the refused order, as UPS charges us to bring the package back.
Note: We ship from NY and are on Eastern Time, Monday - Saturday 10-5
Frank Bee Enterprises Inc. Since 1957! at this address
3439 East Tremont Ave. BRONX NY 10465-2001 USA
Telephone: 718.823.9475 email email@example.com
School uniforms, work uniforms, band uniforms, military apparel, scout uniforms, graduation
caps and gowns, and Choir robes. We custom manufacture items and are well
known in the theatrical wardrobe industry.
If you're having problems shopping or browsing our site, please e-mail firstname.lastname@example.org or click here to e-mail or call toll freeTelephone:800.372.6523
CUSTOMER CARE: Order information, shipping information and returns.
Please visit our customer care page by clicking
HOURS OF OPERATION: 7-days 9-6 p.m. EST.
By Telephone: 800.372.6523, 718-823-9475.
Bulk orders, wholesale, resale: Call: Mr. Bee 718.904.1800
INQUIRIES: If you are a school administrator, parent association representative, or represent a company and would like information regarding our servicing your organization, please call Mr. Baker 718.823.5420 or email click here to e-mail your request. Be sure to include the best time for us to contact you.
THEATRICAL WARDROBE:Production companies and stylists love us! Our reputation as one of the most reliable sources in the industry, professional and on time.
Call 718-823-5420, Please ask to speak with Craig. Our theatrical wardrobe design
department has endless talent with many years experience in film, television, and live events. Dozens of major motion pictures and production events. Please view some of the project we have helped to produce and our most prestigious client list by clicking here
If your company would like to advertise with graduationgown.com,
please contact us: (business
Frank Bee Enterprises Inc., graduationgown.com
3439 East Tremont Avenue
Bronx NY, 10465
MANUFACTURERS: If you are a
manufacturer or represent a product line we may be interested in please send
Frank Bee Enterprises,
Attn: Buying Dept.
3439 East Tremont Avenue
Bronx NY, 10465
For media inquires only, regarding graduationgown.com, please contact:
Frank Bee Enterprises,
Attn: Media Dept.
3439 East Tremont Avenue
Bronx NY, 10465
If you are interested in employment opportunities at graduationgown.com, please
apply online or send your resume to:
We sell specialized apparel to individuals, organizations, and
We are a privately owned corporation in the State of New York and are registered US government contractors.
We are one of the largest suppliers of uniforms and academic
regalia..We have worked on projects such as "Harry Potter" the movie, "Finding Forester" Sean Connery, "Diva's Live" with Aretha Franklin, and many others. Supplying The United States Secret Service and other prestigious government agencies. We are however most popular from our core business of supplying to many of the parochial schools uniforms in the Archdiocese of New York and globally.
We have expanded greatly with thanks to the Internet and now service schools in Europe. We are known for our quality workmanship,
reliable service and professional experience.
We have been on the internet since 1996. Our first website specializing
in uniforms. We provide school uniforms to the Archdiocese of NY and
also world wide and specialize in uniforms and accessories. Please see
our current websites listed here to learn more about us.
Number one. Our family. Our daily life centers around caring for and
protecting our family and loved ones. Please keep us in your prayers and
know you are in ours. One of our children, (Andrew) Wyatt Baker United States Marine.
He will be serving his tour in Afghanistan Feb. 2011.
and we send a BIG Hoo-Rah! to (Andrew) Wyatt Baker.
Hurricane Katrina: We supplied
17,500 Cots 345,000 Emergency Meals Blankets, batteries, socks,
flashlights, sleeping bags, emergency rescue equipment, and 24/7 staff
on site during Hurricane Katrina crisis.
9-11 We will never turn our backs when called to help during disasters,
thankful we were asked to help. The survivors, rescuers and victims of
2005, will always be remembered.
Harry Potter. First Movie, School Uniforms Wardrobe
Mariah Carey Grammy Awards
The Royal Tennenbaums Gene Hackman
The Emperors Club Kevin Kline
The Palace Thief (Wardrobe)
House Of D with David Duchovney, Tea Leoni and Robin Williams
Finding Forrester Wardrobe for Sean Connery
All The Kings Men Wardrobe
The Heart Is Deceitful Wardrobe
Living The Lie Wardrobe
Pretty Persuasion Wardrobe)
Thank You For Not Smoking - Robert Duvall
Uptown Girls Dakota Fanning
Madeline Francis Mcdormand (Wardrobe)
Four Brothers Mark Wahlberg, Tyrese Jackson (Wardrobe)
Cross Roads (Wardrobe)
XXX2 Ice Cube (Wardrobe)
VH1 DIVAS LIVE Concert Aretha Franklin
Super Bowl XXXIV Halftime Show
The David Letterman Show - Props
Sesame Street Productions Costume Design
Jack & Bobby - Pilot Episode
What about Brian- Pilot Episode
ER -The NBC Series (Nov.18, 2004 Episode)
The MTV 2005 New Year Eve Show
HALLABACK GIRLS (Gwen stefani)
"Tommy" The Musical
Mariah Carey - Grammy Awards
Aretha Franklin Diva’s Live
West Side Youth Choir
The Harlem Boys Choir
Frank Bee Enterprises Inc
3439 E. Tremont Ave.
Bronx- NY, 10465 Fax: 718-823-9812 Tel: 718-823-9475